How do I find a Ria location near me?
With over 507,000 locations throughout the world, it's easy to find a Ria location. Aside from Ria-owned stores, you can find Ria at partner locations like post offices, retail chains, convenience stores, banks, and grocery stores. To find a Ria location near you, click here.
What countries does Ria send money transfers to?
Ria money transfers may be sent to 165+ countries. To see the current list of countries where Ria money transfers may be paid out from, click here.
How much does it cost to send a Ria money transfer?
The cost to send a Ria money transfer depends on the country you are sending to, the amount you are sending, your payment method, and how your recipient would like to receive the money. There is also an exchange rate associated with transfers paid out in local currencies. But with Ria, expect great rates and low fees. You can check prices anytime - even without an account. To get an estimate of how much your next money transfer will cost, please call a Ria location near you.
What is today's exchange rate?
Exchange rates change on an hourly basis - sometimes by the minute! Ria aims to give great rates that are competitive with other money transfer providers.
Is there a minimum/maximum amount of money that I can send through Ria?
If you are sending money in person, you can send as little as $1.00 to whatever amount you need to send. However, higher send amounts may require additional fees and information. If you plan to send higher amounts, it is recommended that you call a Ria location near you.
What do I need to send a Ria money transfer in person?
Sending money at a Ria location is fast, convenient, and secure. But you do need information about your recipients to send a Ria money transfer. At a minimum, you need to know your (1) recipients' first and last names exactly the way they are shown in their government-issued photo IDs. Recipients may not be able to get their money if their names in the Ria system do not match their names on their IDs; (2) the city, state, and country your recipients will be receiving money in; and (3) how your recipients would like to receive their money. Of course, you need to be ready with your payment method. Depending on the Ria location you will be visiting, you may pay by cash or debit card. Please call the Ria location before your visit.
How can my recipient get my money transfer?
Your recipient needs to be at least 18 years old to receive a money transfer. He/she will need to show a valid government-issued photo ID and your transfer's unique PIN (personal identification number). The PIN is a unique code associated with your transfer. It may be found on your money transfer's receipt and confirmation email.
Where is the nearest Ria location to my receiver?
With over 507,000 locations throughout the world, it's easy to find a Ria location. Aside from Ria-owned stores, you can find Ria at partner locations like post offices, retail chains, convenience stores, banks, and grocery stores. To find the nearest Ria location to your receiver, click here.
Why is my recipient unable to pick up a money transfer?
The best way to avoid pickup complications is to ensure your recipients have everything they need before arriving at the Ria location. Giving them accurate information is key when receiving a money transfer. Here are a few reasons why recipients may be unable to pick up their transfer (1) PIN is wrong; (2) payout location isn't the one you selected; (3) payout location does not have funds on hand at time of pick up; (4) expired government-issued photo ID; or (5) money transfer can't be found. The last scenario may happen if (a) PIN is wrong; (b) recipient is at the wrong location; (c) money transfer is still processing and hasn't been released for payout; (d) transfer is on hold; or (e) transfer was not picked up within 21 days of being sent and it was canceled.
What do I do if my receiver is unable to get my money transfer?
Money transfers that haven't been paid out may be modified or canceled. You will need to contact Ria customer care at 1 (877) 443-1399 or email firstname.lastname@example.org to modify or cancel a money transfer.
How does Ria's 100% Satisfaction Guarantee work?
We are confident you'll love sending with Ria. However, should you feel unsatisfied for any reason, we will refund your transfer fee. The satisfaction guarantee covers all transfers sent from the United States. You must request your refund within 30 days from day that your money transfer was paid out. Learn more about Ria's 100% Satisfaction Guarantee here.
For assistance, you may call 1 (855) 355-2141 or email email@example.com.